JijiLive FAQ — Complete Answers to the Most Asked Questions

There are two ways to temporarily or permanently close your JijiLive account:

Method 1 — Self-Exclusion (Do It Yourself):

1. Log in → tap the profile icon at the top right.
2. Go to Settings → Responsible Gaming → choose "Take a Break" or "Close Account Permanently".
3. Choose a duration: 7 days, 1 month, 3 months, 6 months, or permanent.
4. State your reason (optional) and tap the "Confirm" button.
5. A confirmation SMS will be sent to your mobile number.

Method 2 — Via Support:

Contact us via live chat or email us at [email protected]. After verifying your registered mobile number and identity, your account will be closed within 2–4 hours.

JijiLive supports parlay or accumulator bets across multiple matches in a single bet. The odds multiply together, so the potential payout can be significantly higher. Here's how to do it, step by step:

1. Open your bet slip: Go to the Sports section and tap any market on the first match (e.g., Match Winner). The bet slip will open at the bottom.
2. Add More Matches: Without closing the bet slip, tap on markets from other matches — they'll be added to the same slip.
3. Select Accumulator/Parlay Mode: Once you have 2 or more selections on your bet slip, you'll see the "Accumulator" or "Multi" option — select it.
4. Enter Your Stake: Enter your total stake. The potential payout will be calculated automatically.
5. Confirm Your Bet: Tap the "Place Bet" button to confirm your bet.

Up to 16 selections can be added to a parlay. Minimum stake is ৳50.

When a match is cancelled or postponed, JijiLive's resolution policy is as follows:

Fully Cancelled Match:

• If a match never starts, or is cancelled before a specified time after it begins, the bet will be fully Void (Cancelled).
• The full stake amount (in ৳) will be returned to your main wallet within 24 hours.

Partially Completed/Suspended Match:

• In cricket, if a match is interrupted by rain and a result is declared using the DLS method, all bets will be settled based on that official result.
• If no result is declared, the bet will be voided.

If one match is cancelled in a parlay bet:

• That match will be given odds of 1.00, and the rest of the bet will be settled based on the remaining match results.

Some details on JijiLive can be updated on your own, while others require assistance from Support:

You can change it yourself:

• Profile Picture
• Contact Us
• Email Notification Preferences
• Password & Security PIN

Change Registered Mobile Number (Support Required):

1. Email us at [email protected] or reach out via live chat.
2. Provide your old number, new number, and the last 4 digits of your National ID (NID).
3. The support team will send an OTP to both numbers — you'll need to confirm both.
4. The process typically takes 3–6 hours to complete.

Name Change: Your name can only be changed once (within 30 days of initial registration). After that period, you'll need to submit a request with NID verification.

Odds are numbers that indicate how much you can potentially win. JijiLive displays odds in three formats:

1. Decimal Odds (most common — JijiLive default):

For example: odds of 1.85 mean — a ৳100 bet returns a total of ৳100 × 1.85 = ৳185 (profit: ৳85).

Simple formula: Total Payout = Stake × Odds

2. American Odds (Money Line):

• +250 That means a ৳100 bet returns ৳250 in profit (৳350 in total).
• -150 Meaning you need to bet ৳150 to win ৳100 in profit.

3. Fractional Odds (British Format):

For example: 5/4 This means ৳4 staked returns ৳5 in profit. Formula: Profit = (Stake × Numerator) ÷ Denominator.

Simply put: ৳100 × 5 ÷ 4 = ৳125 profit, ৳225 in total.

JijiLive has two separate daily bonus programs:

1. Daily Sign-In Reward:

1. Log in every day.
2. Tap the "Daily Reward" or "Daily Check-In" banner on the home screen.
3. Tap the "Claim" button on today's date in the calendar.
4. The reward will be credited to your wallet instantly.

Log in 7 days in a row to unlock a special weekly bonus (typically ৳100–৳500, subject to change).

2. Free Spins Bonus:

1. Go to the Promotions or "Offers" section.
2. Look for the "Free Spins" offer — usually tied to specific slot games (such as Buffalo King or Galactic Gems).
3. Tap the "Claim" button. Your active Free Spins will appear under My Bonuses.
4. Open the specified game — your Free Spins will be applied automatically.

Latest Offers & Free Spins Daily Rewards on this page.